The deal, in plain words.

Last updated November 12, 2026.

Who you're dealing with

VideoGhost is made and sold by CZL Labs LLC, San Francisco, California ("we", "us"). These terms, together with our Acceptable Use Policy and Privacy Policy, cover the VideoGhost Mac app, its license keys, and this website, including the feedback board. By downloading, buying or using VideoGhost you agree to them. If you don't agree, don't use it.

Buying

Purchases are processed by Creem, our reseller and merchant of record. Creem takes the payment, charges any sales tax or VAT, and sends your receipt and license key. Its checkout terms also apply to the purchase. Prices are listed on the pricing page in US dollars. Every license is a one-time payment, never a subscription, so there is nothing to cancel.

Your license

When you buy a license we grant you a perpetual, non-exclusive, non-transferable license to use VideoGhost on up to 3 Macs you own or control (each user account on a Mac counts as one), for personal or commercial work. The License page explains each license type and how updates work. In short:

• A license never expires. Only the update period does.
• Any version released on or before the day your updates end keeps working on your Mac, forever.
• Activation happens once, online. After that the license is checked on your Mac, offline.

You may not share, resell or publish your license key, reverse engineer or modify the app except where the law allows it, or get around the license check or the trial limits.

Free trial

You can use the full app for free to make 3 shorts, plus the first short in the tutorial. Free shorts always end with a short "Made with VideoGhost" card. After that, browsing, search and review stay open and rendering needs a license.

Refunds

If you have rendered fewer than three shorts with a paid license, you can have your money back. Email support@getvideoghost.com from the address you bought with. Refunds go back to your original payment method through Creem, and the refunded license stops working.

Acceptable use

Using VideoGhost means following our Acceptable Use Policy. In short: VideoGhost edits your own video with photos from your own library, and it doesn't generate images or video. No NSFW content: don't use it, or its AI-written headlines, to make sexually explicit, pornographic or sexually suggestive content, and never anything sexual involving minors. No hate, harassment, threats, deception, impersonation, deepfakes, or content you don't have the rights to. Breaking the policy can end your license without a refund.

AI-written headlines and post text

VideoGhost uses a language model on your Mac to write headlines, draft post titles, captions, descriptions and hashtags, and suggest photo spots from what you said. It checks that text for sexually explicit language and slurs before you see it (see how we filter AI text), but AI output can still be wrong or inappropriate, so review it before you publish. You own the headlines and shorts you make, and you're responsible for what you publish. We make no promise that AI output is accurate or suitable for any purpose.

Your content

Your videos, photos, transcripts and shorts stay yours and stay on your Mac. We never receive them, so we claim no rights to them. Ideas and comments you post on the feedback board are public. You let us show them on the board and use the ideas to improve VideoGhost.

Updates and support

New versions ship roughly monthly while your updates are active. For help, email support@getvideoghost.com. A person replies within 2 business days.

No warranty

VideoGhost is provided "as is". We work hard to make it reliable, but we don't promise it will be error-free or suit every purpose, to the extent the law allows. Keep your own backups. VideoGhost never edits or deletes anything in your photo library.

Limit of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability for any claim is limited to what you paid for your license. Nothing here limits rights you have under consumer law that can't be waived.

Ending the license

You can stop using VideoGhost at any time; Uninstall VideoGhost removes the app and its data. Your license ends if you seriously break these terms.

Changes to these terms

We may update these terms. The date at the top changes when we do, and changes never take away a license you already bought.

Governing law

These terms are governed by the laws of the State of California. Any dispute goes to the state or federal courts in San Francisco, California, unless your local consumer law gives you the right to bring it where you live.

Contact

CZL Labs LLC, San Francisco, California. support@getvideoghost.com. A person replies within 2 business days.